Tuesday, 28 May 2013

This is why I am a software tester.

Question: Why am I a software tester?
Answer: Because I want my customer not to be embarrassed by his software when it is placed in production.

I was asked to enter a contest. I had to fill in a register form, activate my account via an email link and then fill in the necessary information, pay and then go on with my life happily ever after.
This evening I ended with a WTF feeling and sending a mail: (names changed and somewhat rewritten to put it into context for you to read)

Dear John,

I had some problems with the website.

  • The project that I wanted to enter as an example did not really fit into any of your categories, so I just entered a most likely category, although I do not feel this is right.
  • What are the payments methods? Couldn't find it on the site so I checked for payments methods while I was in the registration form. (I already filled in all my personal information)
  • When I did that I was immediately logged out by the system and could not log in again. The system told me 'wrong password' (I am almost sure I've got the right password)
  • I tried to enter your website again via the activation link in the e-mail, but got error this message:

Oops! An Error Occurred
The server returned a "404 Not Found".
Something is broken. Please e-mail us at [email] and let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

  • I did not give up and tried the link on the site to "reset your password"
  • I received the mail with the password reset link.

When I clicked the link I cannot fill in the new password on you website, because the menu "Why enter" collapses over the edit boxes when I get near the edit box for a new password with my mouse pointer.

  • So I cannot enter a new password.

See attached image for that...

  • I tried copy/paste the "reset password" link into Internet Explorer, but there too I could not fill in a new password.
  • Now I gave up

(Although I am certain I entered a good password to start with)

Edit Box is under the menu that appears when my mouse pointer is in that area?

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