Answer: Because I want my customer not to be embarrassed by his software when it is placed in production.
I was asked to enter a contest. I had to fill in a register form, activate my account via an email link and then fill in the necessary information, pay and then go on with my life happily ever after.
This evening I ended with a WTF feeling and sending a mail: (names changed and somewhat rewritten to put it into context for you to read)
----------------------------------------------------------------------
Dear John,
I had some problems with the website.
- The project that I wanted to enter as an example did not really fit into any of your categories, so I just entered a most likely category, although I do not feel this is right.
- What are the payments methods? Couldn't find it on the site so I checked for payments methods while I was in the registration form. (I already filled in all my personal information)
- When I did that I was immediately logged out by the system and could not log in again. The system told me 'wrong password' (I am almost sure I've got the right password)
- I tried to enter your website again via the activation link in the e-mail, but got error this message:
*****************************
Oops! An Error Occurred
The server returned a "404 Not Found".
Something is broken. Please e-mail us at [email] and let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
*****************************
- I did not give up and tried the link on the site to "reset your password"
- I received the mail with the password reset link.
When I clicked the link I cannot fill in the new password on you website, because the menu "Why enter" collapses over the edit boxes when I get near the edit box for a new password with my mouse pointer.
- So I cannot enter a new password.
See attached image for that...
- I tried copy/paste the "reset password" link into Internet Explorer, but there too I could not fill in a new password.
- Now I gave up
(Although I am certain I entered a good password to start with)
Edit Box is under the menu that appears when my mouse pointer is in that area? |
No comments:
Post a Comment